A. We aim to complete all requests for service within 24 business hours.

A. You can use any equipment approved for use in Australia on a normal telephone line.

A. To use this feature you need to have a neighborhood line (dial 0 first).
*00 - Forward cancellation
*01 - Immediate forward
*02 - Immediate forward on busy
*03 - Forward on no answer
*04 - Forward on busy or no answer
Simply select the forwarding feature, dial the appropriate code, then '0' for the outside line and then the number you wish to forward to. Please note that you are responsible for the cost of the redirected call.

A. To use this feature you need to have a neighborhood line (dial 0 first).
1. Dial the number of the first party eg. Dial '0' Then '029739XXX1'
2. Place the first party on hold by pressing the 'Recall' key
3. Dial the number of the second party eg. Dial '0' Then '029739XXX2'
4. Join all callers together by pressing the 'Recall' key then

A. Simply dial the code '1831' immediately before the persons number to block your number from being seen by the other party.

A. To use this feature you need to have a neighborhood line (dial 0 first).
#1 - Last number redial

A. To use this feature you need to have a neighborhood line (dial 0 first).
Yes you do! Voicemail is a free service we offer and is available on request. Below is a list of helpful commands.
** - Access voicemail service
4   - User menu (change greeting etc)

A. Yes you can if you are using this service on a neighbourhood line.
1. Dial the remote voicemail number '0296474301'
2. When voice guide starts press the * key to interrupt
3. Dial your extension number (last 4 numbers of your phone number) then #
4. Dial your password when prompted and then follow the voice guides